This Privacy Policy describes how Crazeitcase collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
"During your visit on our site and use our service, we will track:
- Products you have viewed: we will use this to, for example, show you products you have recently viewed
- Location, IP address and browser type: we will use this for purposes like estimating taxes and shipping
- Shipping address: we use your shipping information to: (1) estimate shipping before you place an order, and (2) send you the order
We will also use cookies to keep track of shopping cart contents while you are browsing our store.
When you purchase from us, we will ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We will use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for one year for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them."
Personal Information Access
"Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and assist you with your orders."
Personal Information Usage and Sharing
"We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
We also may share information with third parties who help us deliver your orders and provide services to you. This including your shipping information you provide, we share to our fulfillment partners who ship our products to your designated address; and your payment information that collected and processed by payment processors in accordance with their privacy policies."
Lawfull Basis
"Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
Your consent;
The performance of the contract between you and the Site;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms."
Data Retention
"If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. Visitor comments may be checked through an automated spam detection service.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes."
Payment Information
"We process payments through PayPal as third party payment processors. When processing payments, some of your data will be securely passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see PayPal Privacy Policy for more details."
Contact Us
"After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at service@crazeitcase.com or using the address provided below:
Gg Manggis No.254
Ds. Wangandowo RT 05 RW 03, Kec. Bojong
Pekalongan, Jawa tengah 51156
Indonesia
Email: service@crazeitcase.com
Phone: +62 85603316947
Working Hours: Mon -Fri, 09:00 am - 07:00 pm