We offer standard shipping to all customers. Orders will be shipped via reliable courier services and are trackable.
All orders will be processed within 1-2 business days. Orders placed on weekends or holidays will be processed the following business day.
Shipping Time
For orders shipped to the United States, the estimated delivery time is 5-10 business days.
For orders shipped to the rest of the world, the estimated delivery time is 7-21 business days.
The actual delivery times are not guaranteed.
Shipping Charge
| Country | Cost |
| United States | $ 5.50 |
| Rest of the World | $ 6.50 |
Shipping Origin
All orders are shipped from China via reliable international carriers. Delivery times may vary slightly due to customs processing and carrier operations.
Customs & Import Fees
Any applicable customs duties, taxes, or import fees are the responsibility of the customer unless otherwise stated at checkout.
Shipping Address
Please ensure that your shipping address is correct at the time of checkout. We are not responsible for orders that are shipped to an incorrect or undeliverable address.
We cannot be held responsible if your order is delivered to the wrong address or returned to the sender.
The customer is responsible for the cost of replacing the items.
Return shipping fees are not our responsibility. The customer is responsible for covering the cost of return shipping.
To avoid any issues, please double-check your shipping address before completing your purchase.
Change of Address
We cannot change the delivery address once your order is in transit. If you need to update the delivery location, please contact us within hours of placing your order at service@crazeitcase.com.
Order Tracking
Once your purchase has been shipped, you will receive an email with a shipping confirmation that includes tracking information, allowing you to monitor the status of your shipment.
Customer Service
Get in touch with us for any queries regarding our shipping policy. Our contact information is provided below.
Email: service@crazeitcase.com
Phone: +62 85603316947
Working Hours: Mon -Fri, 09:00 am - 07:00 pm